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Juruwang

Posted On : 27 Jun, 2022 Reskilling Program Jaya Grocer


Company: Jaya Grocer

Job Summary:

  • Responsible for handling all transactions with customers accurately and efficiently including receiving payments, issuing receipts, and keeping track of all cash and credit transactions. Ensure all transactions run smoothly and maximize customer satisfaction. Provide basic customer service in a polite manner.

Role and Responsibilities:

  1. Manage transactions with customers using POS system.
  2. Scan goods and ensure pricing is accurate.
  3. Collect customer payments either in cash, by credit card, or debit card payment as per company SOP.
  4. Ensure safety, cleanliness, and hygiene at the cashiering area according to company standards.
  5. Greet customers when entering and leaving the cashier counter.
  6. Maintain good hygiene, proper grooming, and pleasant decorum throughout the day.
  7. Informs superior of any customer’s complaints.
  8. Respond effectively to emergency situations such as power/electrical failure, fire, and robbery as and when required.
  9. Ensure that all cash and relevant documents are correctly handed over to the Assistant Chief Cashier / Chief Cashier (as per cashier SOP).
  10. Be always ready to provide assistance to customers.
  11. Pro-active support and work in a team to smoothen the cashier operation.
  12. Ensure cashier duties are maintained as per company SOP.
  13. Perform any other duties in general operational functions and ad-hoc assignments.

Qualification and Education Requirements:

  1. Candidates must possess a minimum SPM qualification
  2. No working experience is required. If possess experience in retail hypermarkets will be an advantage.

Preferred Skills:

  1. Required language(s): Bahasa Malaysia and English. Mandarin-speaking will be an advantage
  2. Basic communication skills and interpersonal skills
  3. Customer satisfaction oriented.
  4. Friendly, helpful, and engaging personality.
  5. Meticulous, proactive, and food hygiene.
  6. Able to work independently with minimum supervision.