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Posted On : 27 Jun, 2022 Reskilling Program Jaya Grocer
Company: Jaya Grocer
Job Summary:
- To assist with the day-to-day activities relating to the bakery operation. Maintaining outstanding department condition with fully fresh stocked and visual merchandising standards. Provide basic customer services by understanding customers’ inquiries.
Role and Responsibilities:
- Responsible for the opening and closing of the bakery section according to the procedure on a daily basis and as required.
- Handle baking pastries and preparing fresh bread, pastries, and other baked goods when needed.
- Display bakery items and products on the shelves and counters.
- Participate in the daily quality control of products and report any issues to the superior.
- Perform daily checks on price change reports to ensure every product has the correct price and description.
- Ensure the correct information on POP cards and display according to company standards and government rules requirements. vii. Maintain personal grooming (hygiene & appearance) and clean the bakery section on daily basis to reduce the risk of food contamination and adhere to food handling guidelines.
- Maintain hygiene and cleanliness of the storage area, selling floor, and entire department as well as equipment (baking utensils, tools, and machinery) according to the company SOP.
- Ensure FIFO (First In First Out) & FEFO (First Expiry First Out) practice in cold room storage and display area through daily check on the expiry dates and freshness of the products.
- Assist in minimizing and controlling the product disposal and reducing shrinkage percentage with limit set by management.
- Always provide good services to the customers.
- Assist and support all sales, marketing, and promotional activities.
- Perform any other duties in general operational functions and ad-hoc assignments.
Qualification and Education Requirements:
- Candidates must possess at least a vocational certificate (SKM) in bakery, pastry, or any relevant courses.
- Minimum 2 years working experience in bakery or patisserie.
Preferred Skills:
- Required language(s): Bahasa Malaysia and English. Mandarin-speaking will be an advantage
- Basic communication skills and interpersonal skills
- Customer satisfaction oriented.
- Friendly, helpful, and engaging personality.
- Meticulous, proactive, and food hygiene.
- Able to work independently with minimum supervision.
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